Help Center

Answers to common questions about using RaceMission.

Billing

Fundraising

Getting Started

Registration

Results

Timing

Troubleshooting

Volunteers

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Help Center

Billing

What are your fees?

Are there monthly charges?

How do refunds work?

Fundraising

How does donation tracking work?

Can I set fundraising goals?

How are funds distributed?

Getting Started

How do I create an event?

What's the setup process like?

Do I need technical knowledge to use RaceMission?

Registration

Can I customize registration fields?

Do you handle waivers?

What payment methods do you support?

Can I set different pricing for different categories?

Results

How do I publish results?

Can participants see their results?

Can I unpublish results after publishing?

Sponsors

How do I manage sponsors?

What sponsorship tiers are available?

Where do sponsor logos appear?

Timing

What happens if I have more than 100 participants?

How does the timing service work?

Is the timing service included?

Troubleshooting

What if I have technical issues during race day?

Can I export participant data?

What if I need to make corrections to published results?

Volunteers

How do I invite volunteers?

Can I set different volunteer roles?

How do GPS and stations work?

Didn't find what you're looking for?